Sales & Operations Manager
Job Description:
The S&OP Manager plays a key role in executing and supporting the company’s Sales & Operations Planning process. Reporting to the Vice President of Supply Chain, this role is responsible for coordinating cross-functional planning activities, supporting demand and supply alignment, and ensuring accurate, data-driven insights to improve decision-making.
The S&OP Manager will work closely with Sales, Operations, Finance, and plant teams to ensure plans are executable, inventory is optimized, and customer needs are met while maintaining operational efficiency.
What do we expect?
S&OP Process Execution & Coordination
• Support and facilitate the monthly S&OP process, including demand planning, supply planning, and
reconciliation.
• Coordinate Sales Consensus and Supply Review meetings, ensuring accurate data preparation and follow-up actions.
• Maintain and improve standard S&OP cadences, templates, and reporting tools.
Demand & Supply Planning Support
• Partner with Sales and Marketing to develop and refine demand forecasts.
• Collaborate with Operations and plant teams to align production plans with forecasted demand.
• Assist in Rough Cut Capacity Planning (RCCP) and production scheduling alignment.
Data Analysis & Reporting
• Develop and maintain reporting dashboards and planning tools to support business decisions.
• Analyze trends in sales, production, and inventory to identify risks and opportunities.
• Support monthly reporting such as CRM win/loss analysis and opportunity tracking.
Inventory & Performance Management
• Monitor inventory levels, turns, and distressed inventory to support optimization efforts.
• Track and report on key performance indicators (KPIs), including:
• Forecast Accuracy (MAPE, bias)
• Inventory performance (turns, net dollars)
• Fill Rate
• Production Schedule Adherence
• Provide insights and recommendations for improving operational performance.
Cross-Functional Collaboration
• Partner closely with Sales, Operations, Finance, and IT to ensure alignment and data integrity.
• Support Go-to-Market planning activities and coordination with Sales Leadership.
• Help build strong communication and collaboration across departments.
Continuous Improvement
• Identify opportunities to improve processes, tools, and reporting within the S&OP function.
• Support implementation of best practices in planning and forecasting.
• Assist in system enhancements related to CRM, ERP, and planning tools.
Compliance & Safety
• Ensure all planning activities align with company Safety, Environmental, and Food Safety standards.
What are we are looking for?
• 5–8 years of experience in supply chain planning, production planning, or related roles.
• Experience in food & beverage, agriculture, or perishable goods environments preferred.
• Strong analytical skills with proficiency in Excel and data analysis tools.
• Familiarity with S&OP processes and integrated business planning.
• Experience with ERP systems and CRM tools (Qlik or similar is a plus).
• Bachelor’s degree required.
• Strong attention to detail and accuracy.
• Ability to manage multiple priorities in a fast-paced environment.
• Effective communication skills with the ability to present data clearly.
• Collaborative mindset with the ability to work cross-functionally.
• Problem-solving mindset with a focus on continuous improvement.
• High level of accountability and ownership.
What Success Looks Like
• Accurate and aligned demand and supply plans.
• Improved forecast accuracy and inventory performance.
• Strong cross-functional collaboration and communication.
• Timely and reliable reporting that supports decision-making.
• Continuous improvements in S&OP processes and tools.